top of page

PRIVACY POLICY

1. INTODUCTION

Welcome to Olsay Illustrations (olsayillustration.com). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products and services.

By using our site, you agree to the practices described in this policy.

2.WHO WE ARE

Olsay Illustrations is a small illustration studio based in Finland, specialising in hyperrealistic botanical, natural history, and food illustrations. We offer prints and commissioned illustration work for collectors, brands, and publishers.

3. WHAT INFORMATION WE COLLECT

We may collect the following personal data:

  • Name and email address — when you contact us, place an order, or sign up for updates.

  • Billing and shipping address — when you purchase prints or commission work.

  • Payment information — processed securely through Wix Payments (we do not store card details).

  • Usage data — pages visited, time spent on site, browser type (via cookies and analytics tools).

  • Commission brief details — any creative information you share when requesting a commissioned illustration.

4. HOW WE USE YOUR INFORMATION

We use your data to:

  • Process and fulfil orders for prints and commissioned illustrations.

  • Communicate with you about your order, commission, or enquiry.

  • Send occasional updates about new artwork, courses, or offers (only with your consent).

  • Improve our website experience using anonymised analytics.

  • Comply with legal obligations (e.g., invoicing, tax records).

5. LEGAL BASIS FOR PROCESSING (GDPR)

As we are based in Finland and serve customers in the EU and beyond, we process your data under the following legal bases:

  • Contract performance — to fulfil your order or commission.

  • Legitimate interests — to improve our services and communicate with clients.

  • Consent — for marketing emails and non-essential cookies.

  • Legal obligation — for tax and accounting purposes.

6. COOKIES

Our website uses cookies to:

  • Remember your preferences and session.

  • Analyse site traffic (e.g., via Wix Analytics).

  • Enable third-party integrations.

You can manage cookie preferences via the cookie banner on our site. For more details, see our Cookie Policy.

7. SHARING YOUR DATA

We do not sell your personal data. We may share it with:

  • Wix.com — our website and e-commerce platform.

  • Payment processors — to handle transactions securely.

  • Shipping providers — to deliver your print orders.

  • Legal authorities — if required by law.

8.DATA RETENTION

We retain your data for as long as necessary to fulfil the purposes above, or as required by Finnish and EU law (typically up to 7 years for financial records).

9. YOUR RIGHTS (GDPR)

f you are in the EU/EEA, you have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate data.

  • Delete your data ("right to be forgotten").

  • Restrict or object to processing.

  • Data portability — receive your data in a portable format.

  • Withdraw consent at any time for marketing communications.

To exercise any of these rights, please contact us through our website.

10. DATA SECURITY

We take reasonable technical and organisational measures to protect your data. Our website is hosted on Wix, which maintains industry-standard security practices.

11. THIRD-PARTY LINKS

Our site may contain links to external websites (e.g., social media, partner brands). We are not responsible for the privacy practices of those sites.

12. CHANGES TO THE POLICY

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

13. CONTACT US

For any privacy-related questions or requests:

📧 Use the contact form at olsayillustration.com (home page)
📍 Olsay Illustrations, Finland

bottom of page